Telly takes tremendous pride in the manufacturing of our products. We want you to enjoy using them as much as we enjoy making them. If one of our products fails to meet your expectations, outside of normal wear-and-tear, please contact us.
Telly Chicago utilizes UPS shipping services. Ground, 2-day Overnight and Saturday delivery services are available at varying rates indicated in the shopping cart. Once your order has been processed, a UPS tracking number will be emailed to you.
Telly Chicago is happy to return or exchange any products that do not meet your expectations within 30 days of the original purchase. Please contact us here to let us know how we can help you. Please provide the item detail and your contact information including email and phone number. We will respond promptly to resolve your concerns. Return shipping fees, if necessary, will be the responsibility of the customer.
Telly Chicago LLC collects from our customers only the information that is necessary to complete an order including billing and credit card information. Telly Chicago LLC is the sole owner of all information collected on this site. The information we collect from you is used entirely and only by us, except in cases where we use third parties to perform certain functions for us, such as credit card processing, order fulfillment, and package delivery. In these cases, we provide such third parties with access only to the information necessary to perform the specific tasks for which they are responsible. They are not authorized to retain, share, or store that information for any other purpose. Telly Chicago LLC will not sell your information to any third party. You may be emailed from time to time with announcements on new products and promotional offers. You may request at anytime to be removed from this distribution list.